Privacy Policy

Decisive Edge LLC is committed to protecting your privacy. This policy explains how we collect, use, and share information about you when you register for a course, visit our website, or interact with us.

 

1. Information We Collect

We collect information necessary to provide our services, process payments, and ensure compliance with safety and legal regulations.

A. Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address.

• Registration Details: Course history, date of birth (for age verification and compliance), and any prerequisite certifications.

• Payment Information: Billing address and payment card details (processed securely by a third-party processor, not stored directly by us).

• Safety & Skill Information: Relevant experience or physical restrictions provided voluntarily for safety planning.

B. Information Collected Automatically

• Usage Data: Information about how you use our website (e.g., pages viewed, time spent, browser type).

• Device Data: IP address, device type, operating system, and unique device identifiers.

 

2. How We Use Your Information

We use your information exclusively to provide our services and operate our business effectively:

• Service Delivery: To register you for courses, provide necessary training materials, and manage your enrollment.

• Communication: To send you essential updates, confirmations, reminders, and respond to your inquiries.

• Compliance: To maintain accurate records required by state and federal regulations concerning firearms training.

• Security: To protect against fraud, unauthorized transactions, and maintain the security of our services.

 

3. Policy on Calls and Text Messages (SMS)

We are committed to communicating with you responsibly and only after obtaining your express consent.

A. Express Consent

• By providing your mobile number during the course registration process, you explicitly consent to receive transactional and informational text messages (SMS/MMS) from us.

• Message & data rates may apply. 

B. Message Types

Our text messages are strictly non-promotional and transactional in nature. They are limited to essential communication, including:

• Course Confirmations: Verification of your successful enrollment.

• Logistical Updates: Directions, required equipment, class-specific instructions, or necessary preparation.

• Schedule Changes: Alerts regarding cancellations, delays, or reschedulings.

C. Opt-Out and Help

• You understand that Message and data rates may apply.

• You may opt out of receiving text messages at any time by replying STOP to any message you receive. Once you send a STOP message, we will send one final message to confirm that you have been unsubscribed.

• If you reply HELP, you will receive information on how to contact us for support.

D. Calls

• We will only contact you by phone for matters directly related to your current enrollment, payment, or an urgent safety issue. We will never use automated dialing for marketing purposes.

 

4. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties necessary for business operations:

• Payment Processors: To securely handle payment transactions.

• Service Providers: Companies that assist us with website hosting, email delivery, or data analytics, all under strict confidentiality agreements.

• Legal & Safety Compliance: When required by law, court order, or governmental regulation, or to protect our rights, safety, or the safety of our students.

 

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee 100% security of your data.

 

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: supprt@decisiveedge.net

Phone: (301) 905-0050

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Last Updated: November 17, 2025